unregistered play

[Youri]

I hate to constantly make new topics here, but just now I played La lune du minuit eternel medium, FCed it for the first time, improved my score, but it didn't register at all.
It's not even in my latest plays.
None of my stats were changed from the play, so it seems like it hasn't been recorded at all.
I can also confirm that my internet was not down, I had people talking on msn while playing the song, and continued to talk afterwards.
I checked the connection, it hasn't restarted.

Now I'm not trying to get my score back, I'll probably FC it again later today, but I'm just trying to point out that this might be some kind of bug, maybe it's also connected to that other bug that was delaying score submissions.

Youri

[Subin]

How long has it been since you played it? Have you played songs afterwards, and if so, did they record?

It probably is connected with the delayed score submissions, but yes I've encountered this problem earlier, and has only happened once. For now, if it hasn't recorded, your best bet is to hope that it won't happen again.

[Krayz]

How long has it been since you played it? Have you played songs afterwards, and if so, did they record?

It probably is connected with the delayed score submissions, but yes I've encountered this problem earlier, and has only happened once. For now, if it hasn't recorded, your best bet is to hope that it won't happen again.

The score isn't being delayed, our code is accidentally grabbing the high score before your current play to display to the leaderboard instead of your current score. It will be fixed when isk gets to it. However it has nothing to do with your score reaching our servers, which works the same way it always has.

However the issue with the score not submitting is so intermittent, there isn't enough data here for me to either reproduce the problem or fix it if it is even our problem and not yours.

[GHEZ119]

I'd say you probably had a minimal internet blip which you didn't notice because your computer re-connected quickly; I highly doubt it's ThirdStyle's fault. I've had stuff like that happen loads because of my internet. :/

[Tasselfoot]

Any reason we can't add a small button to the results screen that will re-submit your score? And make it so that it only works once / minute or something... so that someone doesn't sit there spamclicking the button.

[isk]

Any reason we can't add a small button to the results screen that will re-submit your score? And make it so that it only works once / minute or something... so that someone doesn't sit there spamclicking the button.

Because there's a good chance this has nothing to do with a connection issue, and if it did that can be checked and resubmitted automatically. More likely the result is either being sent incorrectly or not at all due to a bug in the logic.

[Youri]

Well, I can't see any other way than it being some kind of bug.
The score is still not submit.
This happened to me after playing for several hours. I've played a bit more afterwards without problems too.
I have also checked my internet connection as said, and to clarify, there's a timer you can find on the properties screen or similar (mine is in dutch so not sure what it's called in English).
This timer showed that the connection was not reset, and that there was a steady internet connection all day.
I'd say even a blimp would reset that timer. Plus I've never noticed a blimp like this before, anywhere. If internet fails here it usually stays like that until I reset it.
If it helps at all, Google Chrome tells me that there is Shockwave Flash 10.3.181.14 installed, guessing that's what it uses to run the game.

There isn't any solution I can think of that would explain this score not submitting. It can't really be anything with the 'highest score counts' system, because it didn't even show up on latest plays (both homepage and profile). That leads me to think the bug is somewhere before this system. Either way I'm sure you guys can find it on your own, IF there is indeed a bug.

Instead of a button to resend the score, it might also be possible to put a little notice somewhere when the system sees your score is submit. You could even go as far as only showing the Menu button after this notice pops up, so that people having such a problem will be more likely to save a screenshot of it and then just refresh the game.

That's all I got for now.

Youri

[GHEZ119]

Any reason we can't add a small button to the results screen that will re-submit your score? And make it so that it only works once / minute or something... so that someone doesn't sit there spamclicking the button.

This would be helpful for people that get internet dis-connections on their best runs... I mean, internet blip + AAA = RAEG.

[isk]

Instead of a button to resend the score, it might also be possible to put a little notice somewhere when the system sees your score is submit. You could even go as far as only showing the Menu button after this notice pops up, so that people having such a problem will be more likely to save a screenshot of it and then just refresh the game.

That's all I got for now.

Youri

The leaderboard only shows up after a result has been submitted and processed by the server, as the leaderboard is in the (http) response of the submission.

Either later tonight or sometime this weekend I'm going to work on a more permanent fix to all the result issues and refactor this part of the code.

[Youri]

Interesting, though in theory wouldn't that mean that even at this moment, leaderboard should only show up after score submission? Then how can there be the 'lag problem'?

PS: Yeah I'm curious, from a programmer's perspective :P

[Krayz]

Interesting, though in theory wouldn't that mean that even at this moment, leaderboard should only show up after score submission? Then how can there be the 'lag problem'?

PS: Yeah I'm curious, from a programmer's perspective :P

The score isn't being delayed, our code is accidentally grabbing the high score before your current play to display to the leaderboard instead of your current score. It will be fixed when isk gets to it. However it has nothing to do with your score reaching our servers, which works the same way it always has.

^^^^^

[GHEZ119]

Not to mention that the "lag problem" is, as far as I've discovered, completely fixed right now. :P As noticeable in my latest screenshots where the best score has always gone through to the leaderboards straight away. :)

[FalcoPWNch]

Lag problem seems to be fixed thank God, I had to AAA a hard song twice thanks to this lol.

[Youri]

So that part seems resolved then!
Well, I'll just let u guys know whenever I get some weird stuff again, I always notice that kind of stuff :P

[Youri]

Just got an old score again on the leaderboard, not quite fixed yet I guess...

EDIT: Infact I found that the score wasn't submit at all again! Interesting note: this was on the EXACT SAME SONG as the first time it happened for me, even the same difficulty. Might be something going on with the song then.
That also means that it wasn't due to the lag problem, so that's probably fixed.